
book with confidence
We know that international travel sometimes comes with uncertainty, particularly when global events make headlines. While all our tours continue to operate as normal, we understand that flexibility can provide peace of mind when planning your trip.
To help you book with confidence, we’ve outlined our flexible booking assurances for all new and existing bookings below.
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Travel Credit & Tour Postponements:
In the unlikely event that a tour cannot operate due to regional instability, government travel restrictions, or circumstances outside our control that make it impossible to run the itinerary safely, we will offer flexible options on your booking.
If your scheduled tour is unable to operate:
• Your non-refundable deposit will not be lost
• Your booking can be moved to any other available departure date
• No change fees or fare differences will apply when moving to another departure
• Alternatively, your deposit will be converted to travel credit valid through to 31 December 2027
This gives you the confidence to book now, knowing your plans can be adjusted if circumstances change.
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Flexible Changes:
We understand that plans can evolve. If you need to move your trip to another departure date, we’ve made this process simple.
For existing bookings, we have removed our trip transfer fee. This means you can transfer your trip up to 30 days before departure to another tour date, subject to availability.
No hassle, no complicated process. Simply contact us and we’ll assist with moving your booking.
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Longer Payment Options:
To give travellers additional flexibility, final payment for our tours can be made up to 45 days before departure when using our payment plan.
This allows you more time to finalise your travel arrangements and make decisions closer to your departure date.
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Travel Insurance:
Travel insurance remains an important part of any international trip. Policies vary significantly between providers, so we recommend checking that your coverage includes protection for trip cancellation, delays, or unexpected travel disruptions.
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Up-to-date travel advice:
We closely monitor travel advisories and conditions in all of our destinations. If any changes arise that affect your itinerary, we will communicate directly with all booked passengers.
Travellers looking for further information should rely on official government travel advice and reputable sources when researching destination updates.
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Contact Us:
As always, you can contact us directly with any questions you may have. See our Contacts page for ways to get in touch with us
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