Travel Alerts Information
COVID-19 (Coronavirus) update
See below for our FAQS regarding COVID-19 (Coronavirus)
Click HERE to check your departure's review date & updated status
KODA SAIL UPDATE:
Posted 4th July 2020
Turkey has opened up their borders with no 14 day quarantine restrictions. This is great news, particularly those that are travelling from the UK as there are also no quarantine restrictions on your return.
We have re-opened bookings for our Turkey tours for private departures of 8 or more. Contact us for more details.
KODA SAIL UPDATE:
Tour Departure Reviewing Process - Posted 31st March 2020
To ensure we are not postponing our tours prematurely, and to keep inline with Airlines and other Tour Operators in the industry, we will start the review process to suspend or proceed with each of our 2020 tours, 100 days prior to their scheduled departure date.
A final decision will be made 75 days from departure. If your tour departure is affected you will be contacted directly via email with flexible options for your booking (please check your spam folder in case it has slipped in there).
Click HERE to check your departure dates review period.
If your departure date is not yet due for review, you can still take advantage of the Flexible Changes policy and change your departure to a later date in the season, or a different destination, with no additional fees. If you choose to cancel before your departure has been reviewed, our normal cancelation policy still applies.
KODA SAIL UPDATE:
Posted 29th March 2020
Thanks to all for your continued patience and support during this time as we work through all emails received. We are replying to all emails within a 24hr window, so if you do not see a reply, please check your spam folder as it no doubt has slipped in there.
As a result of the rapidly evolving COVID-19 pandemic and government travel advice, today we reached the unfortunate decision to suspend all trips due to depart on or before July 7th, 2020.
This decision hasn’t been taken lightly, but our first priority is and always will be the wellbeing of our travellers.
For the affected travellers on these trips departing before July 7th, we’ll be reaching out to personally via email in the coming days with more information about your booking and the next steps. Please check your junk folder to ensure you don't miss this update.
At present, all of our tours scheduled from July 7th 2020 onwards are due to depart as planned pending any updated Government travel restrictions.
If there are any disruptions to those tours, we will be in touch with another update ASAP. Please continue to check back here.
We'd also like to take this opportunity to thank you for your compassion when contacting us over the past month, as this unprecedented event has come with many challenges also in our personal day to day lives.
Chris & the Koda Sail team
KODA SAIL UPDATE:
Posted 17th March 2020
Thanks to everyone for their patience during this time. As you could imagine we are very busy attending as many of your questions during this period of uncertainty.
Please have confidence in the fact that we are fully aware and across the situations around the world with different governments and their travel bans that are CURRENTLY in place. We stress the fact that they are CURRENT travel bans and not forever.
We are monitoring the situation daily and will continue to update our customers here in our Travel Alerts. If your tour is directly affected, you will be contacted directly, so we urge you to check back here regularly to read our current updates.
We are staying positive that our European Summer will go ahead, so all bookings are still active and none have been cancelled. Your rights to cancel are still in place so you don't need to be concerned right this minute that you have to make a rash decision. We aim to have a clearer picture of the whole situation by the end of April and will be in a better position to understand what the Summer will look like.
Until then, we wish you all good health and encourage everyone to listen to the instructions from your government to isolate and get this virus under control sooner so that we can all get on with enjoying our love of travel.
Chris & the Koda Sail team
Posted 14th March 2020
ASIA UPDATE (MALDIVES)
Today we received information from the Maldivian Government that they declared a 'State of Public Health Emergency' for the first time in its history in response to an increase in COVID-19 cases, forcing all tourism to cancel their operations. The announcement was made by Health Minister Abdulla Ameen who holds discretionary powers to declare such emergencies under Maldives' Public Health Act.
The State of Public Health Emergency is to last 30 days starting immediately from his announcement, which directly affects our upcoming tours departing on March 21st and March 28th.
The government have banned movement between islands (no resort trips from the local islands) in an effort to try and control the spread of the virus. As our Maldives tour is an Island Hopping itinerary, we would not be able to move freely between the islands or complete most of the excursions we have on the schedule, preventing us from delivering our amazing product to it's full potential.
All customers affected with this cancelation have been contacted via email and provided with further information regarding their booking.
We continue to monitor the situation for our tours in both Croatia & Turkey and will provide updates should those tours be affected.
KODA SAIL UPDATE: Posted 3rd March 2020
All of our tours will operate as per normal unless government authorities insist we halt our operations, in which then of course we will provide our customers with alternate options for their bookings.
If your country of citizenship's government advises you not to travel, you will need to refer to your travel insurance policy for cancelations. We encourage all of our passengers to purchase travel insurance at the time of their booking to cover any loses they may incur because of cancelations from your end leading up to your travel date.
We have confidence that all of our tours will operate this Summer as all of the places we visit are of low tourist density. With a majority of the older generation deciding not to travel this year because they are of higher risk of infection, it will be a pleasant time to enjoy less crowds.
As our tours are targeted towards the Young Professional demographic, we are in a good position in which our guests generally are of good health and at a very low risk of infection.
Koda Sail continues to monitor very closely the travel recommendations issued by the various worldwide government travel advisory services on this matter and will continue to update/contact you if any of the advisories recommendations change.
ASIA UPDATE (MALDIVES)
With China being the most affected in this region, it's most likely by now that your flight has been redirected if you were connecting through there.
We advise all of our passengers travelling to our upcoming tours in the Maldives to practice safe hygiene on their flights over by wearing protective masks, using hand sanitiser and avoiding close contact with others where possible.
EUROPE UPDATE (CROATIA & TURKEY)
At this stage, Italy has been most affected by the current outbreak of novel coronavirus, with 10 small towns in Lombardy (Codogno, Castiglione d’Adda, Casalpusterlengo, Fombio, Maleo, Somaglia, Bertonico, Terranova dei Passerini, Castelgerundo and San Fiorano) and one in Veneto (Vo’ Euganeo), being isolated by the Italian authorities due to an ongoing outbreak of coronavirus (COVID-19).
Based on the government advice being issued, and the fact the above regions are not visited by our Koda Sail tours, we will continue to operate all tours currently in operation throughout the month of March/April as per normal.
BOOK WITH CONFIDENCE
Book with confidence with our Flexible changes policy allowing you to change your trip date with no fees. Read HERE for more info.
The wellbeing and enjoyment of our guests is our main priority. Koda Sail remains active with its high hygiene standards, with additional preventative on trip protocols implemented.
In accordance with government issued warnings, anyone who has been to specific affected countries/regions in the 14 days prior to your tour start date, must self isolate. Therefore, any person who has been to a country/region listed as "high risk" in the 14 days prior to the start of their tour departure will not be permitted to join the tour.
We will continue to follow advice from government advisories and remain in touch with all our on the ground suppliers.
Please consider your government's advice and make a decision based on your own circumstances.
Ultimately, the decision is yours if you would like to travel this year, but we are looking forward a great Summer ahead.
COVID-19 (Coronavirus) information and FAQs
Current Travel Alerts
What can I do between now and my trip to ensure all is OK?
All of our trips are currently unaffected and will run as scheduled.
Travellers that have recently been in a country affected by COVID-19
Some countries and airlines have imposed travel restrictions for people who have recently travelled to or from certain countries affected by COVID-19 (novel coronavirus).
What if I want to cancel my trip due to COVID-19?
What should I do if my flight is cancelled due to COVID-19?
If your flight is cancelled due to COVID-19 (coronavirus), you should contact your airline and travel insurance provider to discuss your travel options. Many airlines are rerouting flights to avoid affected areas.
Check your travel insurance
Healthy travel tips
Can I change my Tour date?
Yes. For existing bookings, we’ve dropped our trip transfer fee. This means you can transfer your trip, up to 60 days before your scheduled departure date onto another trip this 2020 season, subject to availability. A difference in fare payment will apply if the departure you choose to change to is a higher fare.
No hassle, no questions asked and no charge. If you choose to amend your booking, you can select any new destination or departure date. Simply get in touch with us to make the change.